Privacy Policy

Iron Horse Trading Post respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit our website, create an account, place an order, contact us, or otherwise use our services.

By using this website, you acknowledge the practices described in this Privacy Policy. Where applicable, personal information is handled in accordance with relevant Canadian privacy requirements.

Information We May Collect

Depending on how you use our website, we may collect information such as:

Name and contact information
Email address and telephone number
Billing and shipping addresses
Account and login information
Order and purchase history
Customer service communications
Payment-related information processed through authorized payment providers
Information required to verify eligibility or legal purchasing requirements where applicable

We may also automatically collect certain technical information when you visit the website, including your browser type, device type, IP address, referring pages, pages viewed, session activity, and similar website usage information.

How We Use Your Information

Personal information may be used to operate and improve Iron Horse Trading Post, including to:

Process and manage orders
Arrange shipping and delivery
Create and maintain customer accounts
Respond to questions and support requests
Provide order, account, and service notifications
Improve website functionality and customer experience
Detect or prevent fraud, misuse, and unauthorized activity
Maintain business, transaction, and operational records
Meet applicable legal, regulatory, or compliance obligations
Send promotional communications where permitted

Payment Information

Payments may be processed through third-party payment providers. Iron Horse Trading Post may not directly store complete payment card details when transactions are handled by an external payment processor.

Payment providers may collect and process information according to their own privacy policies, security practices, and terms of service.

Cookies & Website Technologies

Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, maintain shopping sessions, understand website activity, and improve performance.

Cookies may also be used by analytics, security, payment, or other service providers that support website operations.

You may be able to restrict or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some areas of the website.

How Information May Be Shared

We do not sell personal information to third parties.

Information may be shared with trusted service providers where reasonably necessary to operate our business, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
Security and fraud-prevention services
Analytics and website performance services
Email and communication platforms
Professional, regulatory, or legal service providers where required

These providers may only receive information reasonably necessary for the services they perform on our behalf or as otherwise permitted by law.

Legal & Regulatory Disclosure

We may disclose information where reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, law-enforcement requests, or other lawful obligations.

Information may also be used or disclosed where necessary to protect the security, rights, property, or legitimate interests of Iron Horse Trading Post, our customers, or others.

Age-Restricted Products

Certain products available through Iron Horse Trading Post may be subject to legal age restrictions. Our services are intended only for individuals legally permitted to purchase the products offered in their applicable province or territory.

Where required, additional information may be requested or processed to confirm eligibility to access or purchase age-restricted products.

Information Security

We use reasonable administrative, technical, and operational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, or electronic storage system can guarantee absolute security. Customers should also protect their account credentials and notify us if they believe their account has been accessed without authorization.

Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, maintain transaction and business records, resolve disputes, prevent fraud, comply with applicable obligations, and support legitimate business purposes.

Information that is no longer reasonably required may be deleted, anonymized, or securely retained where continued storage is required by law.

Your Information & Choices

Depending on applicable privacy requirements, you may have the right to request access to certain personal information we hold about you or ask us to correct inaccurate information.

You may also contact us regarding privacy questions, account information, or requests relating to your personal information.

Email: info@irontrading.ca

Marketing Communications

If you choose to receive promotional emails or other marketing communications, you may unsubscribe using the available unsubscribe option or by contacting us directly.

You may continue to receive non-promotional communications that are necessary for your account, transactions, orders, security, or customer service.

Third-Party Websites

Our website may contain links to third-party websites or services. Iron Horse Trading Post is not responsible for the privacy practices, security, content, or policies of independent third-party websites.

We encourage customers to review the privacy policies of any third-party services they choose to use.

Changes to This Privacy Policy

Iron Horse Trading Post may update this Privacy Policy from time to time to reflect changes to our services, website practices, operational requirements, or applicable legal requirements.

The most recent version will be published on this page together with the updated revision date. Continued use of the website after an updated policy is posted will be subject to the revised policy.

Contact Us

If you have questions about this Privacy Policy or how personal information is handled, please contact:

Iron Horse Trading Post
Email: info@irontrading.ca