Terms & Conditions

These Terms & Conditions govern your access to and use of the Iron Horse Trading Post website, including account registration, product browsing, purchases, communications, and other services made available through the website.

By accessing, creating an account on, or placing an order through this website, you agree to these Terms & Conditions together with any other policies referenced on the website. If you do not agree with these terms, please do not use the website.

Eligibility & Legal Age

This website and any age-restricted products offered through it are intended only for individuals who meet all applicable legal age requirements in their province, territory, or other relevant jurisdiction.

By accessing or purchasing age-restricted products through Iron Horse Trading Post, you confirm that you are legally permitted to do so and that the information you provide regarding your identity, age, and eligibility is accurate.

We reserve the right to request additional information or verification where reasonably necessary to confirm eligibility, comply with applicable requirements, prevent fraud, or protect our business and customers.

Compliance With Applicable Laws

Customers are responsible for ensuring that their use of this website and any purchase, possession, receipt, or use of products complies with all laws and regulations applicable to them.

Products will only be offered, processed, or fulfilled where permitted under applicable legal and operational requirements. Iron Horse Trading Post reserves the right to refuse, restrict, cancel, or decline any transaction where fulfillment may not be appropriate or permitted.

Customer Accounts

You may be required to create an account to access certain features or complete purchases. You agree to provide accurate, current, and complete information when creating and maintaining your account.

You are responsible for safeguarding your username, password, and other account credentials and for activity carried out through your account.

Please contact us promptly if you believe your account has been accessed without authorization or if your login information has been compromised.

Iron Horse Trading Post may suspend, restrict, or close accounts where there is suspected fraud, misuse, false information, unauthorized activity, violation of these terms, or another reasonable security or compliance concern.

Product Information

We make reasonable efforts to present product names, descriptions, images, specifications, pricing, and availability accurately. However, product appearance, packaging, colour, aroma, size, texture, batch characteristics, and other details may vary from photographs or descriptions shown online.

Natural products may vary between batches, and website images are provided primarily for illustrative and identification purposes.

Iron Horse Trading Post may add, remove, replace, limit, or discontinue products at any time without prior notice.

Product Availability

All products are subject to availability. Adding an item to your cart does not reserve inventory or guarantee that the product will remain available until checkout and order confirmation are completed.

If an ordered product becomes unavailable, we may contact you regarding available options, including substitution where appropriate, store credit, partial fulfillment, or cancellation and refund of the affected item.

Orders & Acceptance

Submitting an order does not automatically mean that the order has been accepted. All orders remain subject to inventory availability, payment confirmation, verification, eligibility requirements, fraud screening, fulfillment capacity, and any applicable legal or operational restrictions.

Iron Horse Trading Post reserves the right to accept, reject, limit, hold, or cancel an order before fulfillment where reasonably necessary.

We may also limit quantities purchased by a customer, household, account, address, payment method, or other identifying information where necessary for inventory management, security, promotional fairness, or operational reasons.

Pricing & Payment

Prices are displayed in the currency indicated on the website and may change at any time without prior notice.

Applicable taxes, delivery charges, service fees, or other charges may be added during checkout where required.

We make reasonable efforts to maintain accurate pricing. If a significant pricing, calculation, promotional, or listing error occurs, we reserve the right to correct the error and cancel or adjust an affected order before fulfillment.

Payment must be successfully authorized using an accepted payment method before an order can be completed or dispatched.

Promotions & Discount Codes

Discounts, promotional offers, coupon codes, and limited-time sales may be subject to separate conditions, expiry dates, product exclusions, quantity limits, account restrictions, or minimum purchase requirements.

Unless otherwise stated, promotions cannot be combined. Iron Horse Trading Post may modify, suspend, or withdraw a promotion where reasonably necessary, including in cases of technical error, misuse, fraud, or incorrect publication.

Shipping & Delivery

Customers are responsible for providing accurate and complete delivery information at checkout.

Estimated shipping or delivery times are provided for convenience and are not guaranteed. Delivery may be affected by carrier operations, weather, regional interruptions, high order volumes, holidays, security reviews, or circumstances outside our reasonable control.

Once an order has been transferred to a shipping provider, delivery may also be subject to that provider’s procedures, policies, and service conditions.

Additional information regarding shipping issues, incorrect addresses, returned shipments, and delivery concerns may be found in our Return Policy and other applicable website policies.

Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate requests before processing begins, but changes or cancellations cannot be guaranteed once an order has entered preparation, packaging, fulfillment, or shipment.

Returns, Refunds & Replacements

Returns, refunds, replacements, exchanges, damaged-order claims, and related requests are governed by our Return Policy.

Because many products may be consumable, sealed, perishable, or subject to health, safety, freshness, and quality-control considerations, certain items may be final sale or otherwise ineligible for return once opened, used, shipped, or delivered.

Responsible Product Use

Customers are responsible for using purchased products responsibly and in accordance with product instructions and applicable laws.

Individual experiences, effects, preferences, and responses may vary. Information provided on the website is intended for general product information and should not be interpreted as medical, health, or professional advice.

If you have questions regarding how a product may affect your health, medications, medical conditions, or personal circumstances, consult an appropriate qualified professional before use.

Prohibited Website Use

You agree not to use this website in a manner that is unlawful, fraudulent, abusive, disruptive, or harmful to Iron Horse Trading Post, other customers, service providers, or third parties.

Prohibited activities include, without limitation:

• Providing false or misleading identity, account, payment, age, or delivery information
• Attempting to access another customer’s account
• Using stolen, unauthorized, or fraudulent payment information
• Interfering with website functionality, security, servers, or networks
• Attempting to bypass purchasing, eligibility, security, or verification controls
• Using automated systems to scrape, copy, overload, or interfere with the website without authorization
• Reproducing or misusing website content, branding, images, or intellectual property without permission

Intellectual Property

The Iron Horse Trading Post name, branding, logos, graphics, photographs, website design, written content, product presentation, and other original materials appearing on this website are owned by or licensed to Iron Horse Trading Post unless otherwise indicated.

Website content may not be copied, reproduced, republished, modified, distributed, commercially exploited, or used to create derivative materials without appropriate permission.

Third-Party Services

Our website may depend on third-party providers for services such as payment processing, shipping, hosting, analytics, security, communications, and other operational functions.

Third-party services are operated independently and may be subject to their own terms, policies, limitations, and privacy practices.

Iron Horse Trading Post is not responsible for the independent operation, availability, policies, or content of third-party services beyond our reasonable control.

Website Availability

We aim to maintain reliable website access but do not guarantee uninterrupted or error-free operation.

The website may occasionally be unavailable because of maintenance, software updates, technical problems, security measures, hosting interruptions, network failures, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue website functionality where reasonably necessary without prior notice.

Disclaimer

The website and its content are provided on an “as available” basis. While we make reasonable efforts to provide accurate and reliable information, we do not guarantee that all content will always be complete, current, error-free, or suitable for every individual purpose.

Nothing on this website should be interpreted as medical, legal, financial, or other professional advice.

Limitation of Liability

To the extent permitted by applicable law, Iron Horse Trading Post will not be responsible for indirect, incidental, special, consequential, or similar losses arising from website use, service interruptions, third-party services, unauthorized account access, shipping disruptions, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or restrict rights or remedies that cannot legally be excluded under applicable consumer protection or other laws.

Indemnification

To the extent permitted by applicable law, users agree to be responsible for losses, claims, costs, or liabilities arising from their unlawful use of the website, violation of these Terms & Conditions, misuse of products, infringement of third-party rights, or fraudulent activity.

Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy.

By using the website, you acknowledge that information may be collected and processed as described in that policy.

Changes to These Terms

Iron Horse Trading Post may update these Terms & Conditions from time to time to reflect changes to our website, products, business operations, policies, or applicable requirements.

The most current version will be published on this page together with the updated revision date. Continued use of the website after revised terms are published constitutes acceptance of the updated terms where permitted by applicable law.

Severability

If any provision of these Terms & Conditions is determined to be invalid, unenforceable, or unlawful, the remaining provisions will continue to apply to the extent permitted by law.

Contact Us

If you have questions about these Terms & Conditions, please contact:

Iron Horse Trading Post
Email: info@irontrading.ca